The Polaris Advisor Program

Dr. Krishna Kumar

CTO

Connecting Work to Value with Data

The Polaris Advisor Program is a technical advisory service dedicated to helping software product companies maximize the value they deliver to customers.

Grounded in proven theory and research, our practice enables clients to implement data-informed programs that drive continuous improvement in cross-functional collaboration and decision-making at every level—teams, middle management, and executives.

We help you build a tailored measurement system that:

  • Connects team efforts directly to customer value streams.
  • Optimizes flow in critical delivery and engineering processes to accelerate time-to-value.
  • Fosters a sustainable, measurement-driven culture that aligns teams with both customer and company goals.

Our proprietary measurement platform, Polaris, equips you with diagnostic tools to visualize, model, and instrument your system—without the burden of software license fees.

After all, if you go see a doctor, they don't ask you to buy your own X-Ray machines!

Your business deserves a metrics system that reflects the unique dynamics of your customers, teams, and purpose.

We help you visualize, model, and manage that system—as a service.

Batteries included.

Our Philosophy

Value Driven
Factor user and customer value into engineering decisions
Economically Tangible
Measure value in terms of economically tangible quantities
Forensic
Use data to identify root causes and improve outcomes
Empowering
Support teams with data and tools to improve processes from the bottom up
Humane
Never compromise team trust, safety or health in achieving outcomes

Our Perspective

Dr. Krishna Kumar
Founder & CEO
Nearly 30 years of making software products as engineer, manager and CTO.  Leads advisory practice helping clients build continuous improvement programs for their product teams. Finally putting that CS PhD to use developing Ergonometrics™ and building Polaris.

The Big Picture

A talk given to the Enterprise Agile Global Community meetup. It started out as a talk about the impact of tooling on Agile processes, but It gets deeper into the technical ideas that underpin our advisory practice and also practical implications such as understanding the impact of tooling on flow.

Organization and Team Dynamics, and Delivering Value.

This panel discussion from the Agile to Agility conference delves deep into questions of organization and team dynamics and how they are impacted by the perceptions of value.

Steve Tendon, Sarah Gruneisen and I had a spirited discussion each of us bringing a somewhat different perspective to the table.

Getting Data Driven Engineering Right

In this session, hosted by 7CTOs I join Bryan Finster and Hezheng Yin to dive deep into DORA, Dev-Data, and how to translate engineering insights and dev-data into meaningful outcomes.

The Two Headed VSM Monster: Culture and Metrics

A chat with AllStacks CEO and  Co-Founder Hersh Tapadia on the growing importance of Value Stream Management in the software industry and the opportunities and challenges this poses.

DORA Metrics, Value Streams, and DevOps

A chat with the Apache DevLake team on measuring DORA metrics from systems data. The challenges, pitfalls, when to do it, and when not to do it.

Developer Productivity

A round table discussion with Mike Watson, Ron Lichty and Mickey Mantle.

In spite of the waxing and waning of interest in developer productivity, our fundamental position has not changed much over the years. It is: focus on improving your work processes so that people can be productive, and dont spend too much energy trying to measure productivity. This panel was an early session on the topic.